Business Automation

We promise you are not going to be attacked by robots, and we certainly don’t want you to forget why you came here- the concerns you may have today.

Automation itself is part of the Industrial Revolution and is at least 250 years old, but this is something rather new and quite broad in scope. Our software has “retro-scaled” operations once only offered by Enterprise systems, and this is how it gets its name.

It is not hard to understand the concept- just think of the typical assembly line, which does not have robots performing all the tasks, it simply assists humans in bringing productivity to a maximum. But even if you wake up each day with your tech goggles on, the way we do things here is quite different, and the bigger picture can easily get missed.

Make the most of this opportunity today- all you need to do is slow down and take a breath, enjoy the verbose writing style which will create a nice rich context for you, and give due consideration to what is being said.. as well as what is being implied.

Take what amounts to just a few extra minutes of your time to appreciate what is potentially offered, what this system can do for you, and why the best Automated systems still absolutely need human intelligence, and human operators.

McDonald’s automates everything in their business from ordering and delivery of product to staff scheduling. It does this based on location specific data and aggregate (corporate) data gathered from worldwide stores- it’s about as good as it gets. Why then is a General Manager required at each store that typically makes a 6-figure income?

Some people are more shocked to learn about the salary potential for General Managers at a single franchise than what we just said about how the corporate assists human operators with AI and BI. This example of a successful franchise is significant because it underscores the most relevant part of Business Automation: in addition to the need for at least a token presence of real humans this is a nod to the absolute need for human guidance and skilled oversight, in some cases it requires advanced skillsets to master such positions.

Other agencies and systems may represent different views, but RetroScale was created in support of good business practices, and ethical client relations. It serves up Business Automation to handle mundane details and sometimes complex details while being positioned to free up valuable time and brainpower (yours) to engage in the parts of business that matter most.

We know that the #1 reason good business people struggle is because they are pushed beyond their own limits of performance and responsiveness. What happens all too frequently in life, no matter who you are, is that you run out of resources to handle what’s required. Time, money, patience… if you are success oriented, skilled at your position, and you’re a good person- where’s the support?

RetroScale offers potential boosts in productivity and efficiencies that permit your work experience, and the experience of your employees and associates to become just as rich as your clients’.

RetroScale was originally made to serve (my) family’s rather extensive infrastructure, representing the best system that had never been invented yet. This follows on 20 years of programming experience, business-to-business service models, and an online marketing starting point in the pre-dot-com-bust era of the internet.

Our first foray into Business Automation was in 1989 utilizing a new language construct called XML to streamline the production of (printed) grocery store coupons and offer templating and efficiency models impacting Smith’s grocery stores in Southern California. The methods are widely used today and the same workflow has simply been extended to include online publishing of the same material.

There are websites we have constructed which are completely automated, and have been in existence since 1999. These do things such as use robots to scour the internet for information and update sites utilizing that data. Some savvy business owners are using these techniques for Automated Marketing- but other sites such utilize these techniques to establish up-to-the-minute pricing structures for millions of products online- particularly tech products whose market value is highly volatile. This is something a human manager could never hope to accomplish without automated and specifically computerized tools.

We’ll talk about that in a different section, yet the part that remains relevant here is the way that a human manager will utilize data trends to set policy, and update policy as needed. “Set product line to +10% of average retail outlet”, “Set product cost to +3% of actual unit-cost-to-market.” These are policy commands that can be delivered through an automated system.

We admit to being slightly snobbish about Online Marketing products which seem to be created to serve Online Marketers. Wow! If that isn’t the best pyramid scheme ever. “We guarantee that this will work for you” as long as you can get 2 suckers just like yourself and they each get two… There are multitudes of products like this out there being sold so inexpensively- just $50 or $100 for a ticket to enjoy all the “Vaporware” you can handle- until the next one comes around.

We believe this is predatory, and it embarrasses us for our industry.

Yet we imagine that our typical client is a Business Owner who offers more or less tangible services. One of our favorite use-cases is that of a Psychologist or Therapist in private practice who uses appointment scheduling, automated reminders, online payments, and cryptographically secure session data, either Audio or Journaling made available to clients or stored in a repository for later review. The same system could be extended just a little more for Online Education in which the Syllabus, Course Instructor Schedules, Course Material and Homework… etc. This gets configured differently, perhaps at a larger scale, but essentially retaining the same class of components in the business.

Initial Installation achieves potential for either massive re-organization of your existing workflows for up to 400% improvement, or  optimization of your existing workflows for a typical bump in productivity of 40%. These figures are not intended to hype potential, but reflect actual use-case scenarios in which the Integrated Architecture and use of a single Dashboard for Administrative tasks consolidates most business operations in 2 regards: one with respect to the complexity of the task itself. Push-button or point-and-click operations utilizing macro commands and custom workflows, data pipelines which can be constructed and accessed through “Collections” make intelligent operations a snap.

Ongoing total cost of operations rely on the metric that using RetroScale permits a mere 1-2% administrative overhead per task, taking advantage of the Integrated Architecture and Virtual Office environment.

We do recommend consulting to understand how such data architectures can be applied without changing everyone’s job description. What we aim for is creating a reason that people will enjoy working because there is less headache, less overwhelm, and virtual assistance for as many aspects of the human’s job as possible. This leads to happier, healthier employees, and if those employees are family members, or you treat them like family, well just imagine!

RetroScale was created to tackle massive tasks using just a single operator. The same architecture that permits the automation of sales funnels and course content (learning management systems operations) allows custom workflows to be created, and operations developed that extend the core platform.

Having an Integrated System permits rapid prototyping of services to roll out new features that integrate with the existing system. The ability to retain responsiveness and agility in a rapidly changing market changes the potential for growth and sustainability.